Automating Admin in a Small Thurrock Business: Where Estate Agents Lose the Hours

Admin is a list of small repeats

An owner who says admin eats the week usually cannot name one task that does it. It is the details typed twice, the reminder written again, the invoice chased on a Friday, the weekly figures pulled together.

Estate agents make the pattern visible. This directory lists 50 of them, 30 in Grays, 6 in South Ockendon and 5 in Corringham. A branch handles enquiries, viewings, applicant details, updates for sellers and a steady flow of chasing. The estate agents category and the best estate agents list show the firms.

A fortnight-long audit

Before spending anything, tally the repeats for two weeks. Use three columns: the task, who does it, how long. You are looking for work that is (a) done the same way each time, (b) done on a schedule or after a trigger, and (c) not a judgement call.

That list is what Dean Keating calls the audit step, and he does it with you.

What can be automated

His website lists the following admin jobs:

• copying details between systems;
• sorting and routing incoming messages;
• sending updates, confirmations and reminders;
• raising invoices;
• chasing late payments;
• producing a weekly report.

For an estate agent that could mean applicant details copied into the right record once, viewing reminders sent without anybody remembering, and a report ready on Monday. For a tradesperson it might mean the invoice.

Process and cost

The work is done for you: a free call, the audit, the build and install in your existing tools, then training and support. He starts with the task making the most difference. The call ends with a plan you can use with or without him. The cost is given after the call, with no obligation, and no price list is published.

Notes

It is not a course and not a phone-answering service. He is based in Horndean, Hampshire, and builds remotely; his website says he can visit in Hampshire or nearby. For a visit in Essex, ask first and compare other providers.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Thurrock.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Thurrock.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Thurrock, and works with Thurrock and Essex businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.